Controlling Costs

Client: A rural, 500+ employee manufacturing plant.

Situation: The client was experiencing expensive and time-consuming turnover in excess of 150%

Assessment: This unionized environment, with three separate bargaining units, presented a challenge. Private Label Workforce's senior management team met with the client's managers to understand the issues and develop strategies to reverse this alarming statistic.

Strategy: We immediately mounted a marketing campaign to improve public perception of the client as a desirable employer throughout a four county area. Expensive, poorly located recruitment billboards were replaced with targeted print media advertising in communities within a 25-mile radius.

A Private Label Workforce On-Site Manager was assigned to the client to service our client's ongoing workforce management needs.

Previously, the client had attempted to fulfill its staffing requirements on its own, devoting several Human Resource department personnel to recruitment and selection, but their efforts were insufficient to keep pace with their turnover.

We chose a secondary vendor to provide day labor to accommodate major weekly spikes in production. As part of our Private Label Workforce Program, our On-Site Manager manages the secondary vendor. Consolidated invoices were provided to our client as part of the Private Label Workforce Program

Result: Within six weeks' time, our Private Label Workforce Program enabled our new client to be fully staffed for the first time in recent memory. Our selection processes have allowed us to bring this division's turnover rates from an unacceptable rate of 150% to a rate that was 2% lower than the targeted turnover rate set by our client in 2001. This remarkable reduction in turnover has saved our client tens of thousands of dollars.

One year after implementing our Private Label Workforce Program, the Human Resource Manager of our client wrote, "The management of our Division and Company is extremely appreciative of the critical results you and your company have achieved over the last 12 months. I have reviewed your performance over the long-term and have the utmost confidence that you can hit the targets [in the future]."

Hiring Right | Managing Growth | Controlling Costs | Cutting Expenses